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Returns Information

... Submit a return request using our RETURNS PORTAL and we will provide a pre-paid return shipping label. * We currently do not accept returns in the European Union or Australia. * We currently do not accept returns for personalized items - Read more here Returns for Amazon orders ...

T-Shirts & Apparel - Returns/Exchanges

DEFECTS: Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, please let us know no later than 3 weeks after the estimated delivery date. Claims deemed an error on our part ...

Custom Engraved Tankards - Return Policy

Can I return my custom engraved tankard? We do not accept returns for custom engraved horn tankards since the item was specifically designed for the buyer. However, if your item arrives damaged or defected, please contact our customer support team and we can discuss options for reimbursement ...

Buy with Prime

... you'll receive an order confirmation email from us, including a link to track your package directly on Amazon. Step 4: Easy Returns Hassle-Free Returns: If you need to return an item, "Buy with Prime" makes it easy. You can start ...

Warranty Information - Defective Products

Warranty basics: All of our goods come with a 1 Year Quality Guarantee. If your product suffers from a serious defect in workmanship or materials within the first year, we will offer you an item exchange, free of charge (see below for more info on qualifying ...