Eligibility for Returns Non-Defective Items: You may return non-defective items in their original condition and packaging within 30 days of the purchase date. To initiate a return, use our Returns Portal. Personalized Items: Returns are not accepted for personalized items. Defective or Damaged ...
DEFECTS: Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, please let us know no later than 3 weeks after the estimated delivery date. Claims deemed an error on our part ...
Can I return my custom engraved tankard? We do not accept returns for custom engraved horn tankards since the item was specifically designed for the buyer. However, if your item arrives damaged or defected, please contact our customer support team and we can discuss options for reimbursement ...
Exchange Policy We offer exchanges on most non-personalized items over $35, provided they meet the conditions below. All exchanges must be submitted through our Returns Portal and approved by our customer support team. 🔗 Start an Exchange: norsetradesman.com/apps/return_prime Eligibility ...
... you'll receive an order confirmation email from us, including a link to track your package directly on Amazon. Step 4: Easy Returns Hassle-Free Returns: If you need to return an item, "Buy with Prime" makes it easy. You can start ...
Warranty basics: All of our goods come with a 1 Year Quality Guarantee. If your product suffers from a serious defect in workmanship or materials within the first year, we will offer you an item exchange, free of charge (see below for more info on qualifying ...