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Norse Tradesman Help Center logo

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Shipping Insurance with ShipTection

Purchased ShipTection protection and need to file a claim? File HERE

What is ShipTection?

Norse Tradesman is proud to partner with ShipTection, the leader in package protection and
tracking solutions. By selecting the ShipTection proection at checkout your order will be protected from
damage, loss*, or theft. 

What are the filing time frames? 

Time to File: Within 90 Days from Date of Shipment 

Lost Shipments: Wait 20 Days Domestic; 30 Days International Shipment 

Damaged Shipments: Can Be Filed Immediately 

Will I receive a replacement or reimbursement if my claim is approved? You can select to receive a replacement or be reimbursed for your purchase. 

What documents do I need to submit? Online Claim Form, Proof of Value (Sales/Purchase Invoice), Recipient Statement of Non-Receipt or Damage (If Applicable) Pictures of Damage, repair estimate, or salvage value. 

Where can I read the entire policy coverage? Read the policy here:

Note that ShipTection does not cover manufacturer defects. For product defects or any other issues, please contact Norse Tradesman support.

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