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Returns and Exchanges

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Returns Information

Warranty basics:All of our goods come with a 1 Year Quality Guarantee. If your product suffers from a serious defect (see below for more info on qualifying defects) in workmanship or materials within the first year, we will offer you an item exchange

Warranty Information

Warranty basics:. All of our goods come with a 1 Year Quality Guarantee. If your product suffers from a serious defect in workmanship or materials within the first year, we will offer you an item exchange, free of charge. (see below for more info on

T-Shirts & Apparel - Returns/Exchanges

DEFECTS:Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. For packages lost in transit, please let us know no later than 3 weeks after the estimated delivery date. Claims deemed an

Custom Engraved Tankards - Return Policy

Can I return my custom engraved tankard?. We do not accept returns for custom engraved horn tankards since the item was specifically designed for the buyer. However, if your item arrives damaged or defected, please contact our customer support team a